Frequently asked questions

When will the Order arrive to me

Depending on the chosen shipping company responsible for delivery, we provide a group of shipping officials in a group of major cities, usually it takes from one to 7 days from the order and confirmation.

Is there any delivery outside the country

Currently, the contracted shipping companies are delivering within the country and a group of selected cities on the delivery page, all the cities to which the shipping company representative arrives are displayed

You can order delivery outside the country from the store's team via Whats-app to do product weight information and pricing for international shipping agents who are not currently registered in the store .

In case of a factory defect in the product

You should consult and read the return policy to find out the terms of return and Exchange, and in the event of a factory defect, a return is agreed upon, the shipping value of the company is calculated, as well as the return shipping on the customer, but the value of the product is not calculated on the customer according to the return policy.

I want to order large quantities, is there a discount

The store provides a delivery service for large quantities in case of order, and there is a discount of up to 10-20% on some products, you can communicate directly with us via the Contact Us page and inquire about quantities and discount